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Operations Manager 2007

Vendor
Microsoft Corporation
Pricing Model
Commercial
Modified
2009-03-02
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End-to-End Service Management In Operations Manager 2007, Microsoft has introduced or improved features such as Distributed Application monitoring, Synthetic Transactions, Client monitoring, SDM-based system and health models, and Agentless Exception Monitoring to assist administrators with monitoring and managing end-to-end services.

Distributed Applications In today’s enterprise IT environment, technology solutions are often made up of many separate components. For example, it is no longer the case that, e-mail is handled by only one server. Instead, the e-mail service is typically made up of many servers and network devices. The distributed nature of today’s applications challenges traditional server event and performance monitoring tools. Operations Manager 2007 allows an administrator to graphically define the components that make up a service. Once the service model is defined, services are managed like any other device. Events can be monitored, performance can be tracked, and overall health can be viewed and reported on. Services can also be combined to allow monitoring of more complex services that are made up of different sub-services.

End User Perspective Monitoring To gain an accurate view of a service’s operation, you need to understand what an end user would experience when using the service. Operations Manager allows you to create synthetic transactions that act like an end user of the service and report back the success/failure and performance statistics of its execution. The synthetic transaction results can be used for reporting or as an alert to possible service problems.

Client Monitoring Operations Manager 2007 extends its monitoring scope to the client. This broadened scope allows for a true end-to-end view of services, extending from front end client systems all the way to back end application and database servers. An agent is deployed to a client system and events and performance are monitored based on the monitors and rules defined. While earlier versions of Operations Manager had the capability to monitor clients, Operations Manager 2007 adds specific support for monitoring Windows Vista and other client applications. Client monitoring in Operations Manager 2007 now allows administrators to include client systems in their services views to ensure that the service is fully functioning from end to end.

Agentless Exception Monitoring Operations Manager 2007 introduces the ability to capture and monitor application crashes. Agentless Exception Monitoring allows administrators to redirect the application crash information gathered by Dr. Watson or Windows Error Reporting and normally forwarded to Microsoft to an Operations Manager server for analysis. This data can then be used to create reports or alert administrators to problems impacting client systems and end users.
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